Privacy Policy

Privacy Policy

Introduction

Welcome to https://therapy-for-elders-oppositional-defiance-disorder.denvermentalhealthcare.com (referred to as “Therapy for Elders Oppositional Defiance Disorder” or simply “we,” “us,” or “our”). We are dedicated to delivering exceptional mental health services while upholding the highest standards of data privacy and security. This Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s ConnectiCut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies comprehensively to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external platforms, applications, or services linked from our website, as these entities have their own privacy policies. We encourage you to review these policies to understand how your data is handled by third parties.

Processing Activities

This Privacy Policy outlines the ways in which we process personal information when:

  • You use our applications and services as an authorized user, granting us access to specific data for personalized experiences.
  • You visit our websites, which may collect technical data regarding your device and browser.
  • We communicate with you through various channels, including emails, calls, or text messages, to provide services or share updates.

Personal Data Collection

We collect a range of personal information to enhance and personalize our services. The types of data we gather include:

  • Account Information: Details related to your account creation and management, such as usernames, passwords, and registration data.
  • Payment Information: Transaction details required for processing payments, including cardholder names, card numbers, expiration dates, and security codes.
  • Financial Information: Data associated with billing and invoicing, such as banking information or payment history.
  • Purchase Information: Records of products or services purchased from us, including quantities, prices, and order histories.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to enhance our mobile applications’ functionality.
  • Location Data: Information about your geographical location when you interact with our geolocated services.
  • Feedback: Your responses to surveys or feedback forms to improve our services.
  • Social Media Information: Publicly available data from social media platforms when users choose to connect their accounts.
  • Product Information: Details provided by users during product inquiries or purchases.

We collect this data through direct user input, interactions with our systems, and automated technologies, ensuring that all collection methods adhere to privacy regulations. Additionally, we may receive personal information from third parties who assist in our services, respecting their respective privacy policies.

Cookies

To enhance your experience and gather analytics, we use cookies on our website. Cookies are categorized as:

  • Strictly Necessary: Essential for navigating the website and providing basic functionality.
  • Preference: Remembering user preferences to customize experiences.
  • Analytics: Collecting aggregated data for performance analysis and improvement.

Users can manage non-essential cookies through our Cookie Manager, offering control over their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once these purposes expire, we securely delete or anonymize the data in accordance with legal obligations.

Security Measures

The security of your personal information is paramount to us. We employ robust organizational safeguards and security measures, including:

  • Encryption for data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security assessments and updates to protect against emerging threats.

Children’s Privacy

Our services are not directed towards children under 18 years of age, and we do not knowingly collect personal information from minors.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.
  • Restriction: The right to limit how we use your personal data in certain circumstances.
  • Portability: The right to receive a copy of your personal data in a structured format.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on your exercise of privacy rights.

To invoke these rights, please contact our privacy team using the details provided below. We will respond to your request promptly in accordance with applicable law.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Substantial changes will be prominently displayed on our website, and updated policy versions will be linked from this page. We encourage you to review this page periodically for any modifications.

Contact Information

For any questions, requests for access or correction of data, unsubscribe inquiries, or general privacy-related concerns, please contact us:

  • Email: contact@therapy-for-elders-oppositional-defiance-disorder.denvermentalhealthcare.com
  • Mail: [Our Physical Address]

We are dedicated to addressing your privacy concerns and ensuring a secure digital experience.